Real Estate Industries

Kady Innovations Real Estate Solution offers

Visibility of Leads, Opportunities and Conversions into Order booking
Inventory Blocking Activity (Unit Blocking)
Automatically Capturing Survey Response through Hyperlink to customer through email
Sales Representative Performance is captured in C4C through follow up activities from Lead to Sales Order
Automation of Service ticket creation through Social media through Social media (Facebook & Twitter)
Automation of Service email integration when a customer emails to the Customer Service email-id of Kolte Patil it automatically create ticket in C4C
Sales quote after approval flow to ECC and WRT to Quote a sales order is created in ECC
Source for Lead Identification
360 degree Customer analysis through Account 360 degree functionality

Key Integration Points

Social Media Integration (Facebook, Twitter etc.)
Website Integration (lead is generated in C4C when enquired through Website)
3rd Party Portals Integration (APIs needed from Broker portals)
SMS Integration
Survey Integration With Campaign
Broker or Agent Assistance is captured during sales process in C4C helps in capturing Broker performance
External Pricing Integration
CTI integration (SAP Contact Centre with SAP C4C )
Unit of measure and area of a Flat as a product is captured in C4C when product replicated from ECC through integration

For Marketing

For Sales

For Finance

For IT

Standard Integration (out of box) with ERP (SAP S/4HANA or ECC) at critical Business Functions.
CTI Integration (Standard if SAP BCM)

For Customer Service