Automobile Industries
Digital transformation of the automotive industry is accelerating. Change in customer preferences, increasing attention towards sustainability, economic shifts, new automotive customer –centric business model are the factors for creating huge opportunity in automotive industry. Autonomous mobility, digitalization, and electrification are offering new ways to create value for businesses, consumers, and society.
Challanges
- For better productivity Improve how you connect with customers, dealers, and your supply chain. Transform marketing, sales and service
- Buyers or the customers have higher expectations for the brand. They want a seamless journey through every stage of the customer life cycle and vehicle ownership.
- Availability of service is an important factor and it is loaded by two variables availability of appointment and receiving. It is analysed that customers are concerned about availability of the vehicle services at point of time.
Industry Solutions
- Engage your prospects wherever they are—online, on their phone, or on social media networks listen to customers and engage them at every touch point, including online, mobile devices, social media, showroom floors, and connected cars
- Digital experiences influence and transform costumer engagement .Intelligent supply chain, smarter dealer operations, and service transformation Increase Enterprise Efficiency.
